Shift Agents · Charge Capture
AI charge capture that bills what the note supports, and nothing more.
The Charge Capture Agent codes every visit from the provider’s note, not the template, so a documented procedure, drug or modifier is never left off the claim. When it disagrees with the provider’s coding, it asks the physician. It never overrides them.
Knee injection · Dr. Shah
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Charge Capture Agent
Reading Dr. Shah’s note…
Coding from the note, not the template.
Knee injection documented. The drug was never charged.
Missed charge added: triamcinolone, 40 mg.
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Charge Capture Agent
Visit and injection on the same day.
A separate problem is documented. Modifier 25 is missing.
Modifier 25 applied. The visit won’t bundle away.
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Charge Capture Agent
NDC added. Checking bundling edits…
Memory: This payer wants the NDC on every drug line.
Claim submitted. Accepted first pass.
What it does
What it catches on every visit
Missed procedures
Documented in the note, never charged.
Missed drugs
Injectables and supplies, with the right units.
Modifiers
So a visit doesn’t bundle away.
Payer rules
Like an NDC on every drug line, remembered per payer.
Physician review
Any disagreement goes to the provider, never overridden.
Where it works
Where it fits in the journey.
The line it won’t cross
Never codes above the chart.
Never auto-applies a higher E/M level or a changed primary diagnosis over the provider’s own. Disagreements go to the physician.
It bills what the documentation supports, and nothing more. A level the note doesn’t support is flagged for review, not applied.
See every agent’s guardrails →How it connects
Works inside the systems you already run.
Your EHR / PM
Reads and writes in the systems your team already uses.
- athenahealth
- NextGen
- AdvancedMD
- eClinicalWorks
- Greenway
- ModMed
- SIS
Clearinghouse
Claims in the standard format.
- EDI 837
Questions
Charge Capture Agent, answered.
Does it change our providers’ coding?
Not on its own. It adds what the note documents but the claim left out, and sends any disagreement about a visit level or diagnosis to the physician for review.
Will it upcode?
No. It bills what the documentation supports, and nothing more.
Does it work with our EHR?
It works with athenahealth, NextGen, AdvancedMD, eClinicalWorks, Greenway, ModMed and SIS, using APIs where they exist and Browser Agents where they don’t.
How is patient data protected?
Every customer gets a BAA, data is encrypted in transit and at rest, and each agent sees only what its task needs. Every action is logged with its reason.
Works alongside
Denial Management Agent →
AI denial management that works every denied claim before the filing limit.
Prior Auth Agent →
AI prior authorization that submits complete, and chases every auth to a decision.
Patient Balances Agent →
AI patient balance collection that checks the bill before it asks for payment.
See the Charge Capture Agent work a week like yours.
20 minutes, with Lance Rodela, founder.